How can I track my order?
Once your package is shipped, an email will be sent to the email address associated with the order notifying you that your package has shipped out. This email does not include a tracking number due to the way our system runs. If your package is being shipped to the United States or Canada, we can provide you with a tracking number. Feel free to contact us with your order number and we will provide you your tracking number.
All orders are shipped USPS First Class/Priority. Everything Hockey is NOT responsible for missing orders if they have been marked as "delivered" by USPS. If your order has delivered but you have not yet received it, check in with your local mail person or someone else in the house that may have picked it up.
Where do you guys ship to and what currency is your store in?
Everything Hockey ships to the United States and Canada. Our entire store is in USD (American Dollars).
Have you had any professional hockey players rep your clothing?
Yes we have! As of 2018, David Pastrnak, Torey Krug, Bo Horvat, Pascal Dupuis and Josh Bailey have worn our clothing!
How long does it take for my order to arrive after I order?
Purchased items will be shipped within 1-5 days after the order is placed unless there is a delay such as a back order or holiday. Please allow up to 2 weeks for your package to arrive. Our shipping times to Canada and the U.S are generally between 4-8 business days after shipped. If you have still not received your package after 4-8 business days after it ships (you will be sent an email) then please notify us and we will look into it for you. If you ordered an item that has "Pre-Order" in front of it, then that means the item will ship regardless of how many orders we receive, and will ship within the time it states on the product information.
What kind of payments do we accept?
Our site accepts PayPal, Visa, MasterCard, American Express and Discover Cards. If you receive an error while trying to use a card, it is because our site detects a security issue with the card due to recent frequent spending. In this case, we suggest you use another type of card or purchase using PayPal as it is the simplest form of payment.
Do you ship to P.O boxes in Canada and the U.S?
Yes we do ship to P.O boxes in both these countries.
Can Everything Hockey donate prizes to an event?
We receive dozens of requests every year inquiring for donations. As much as we would love to help out every event presented to us, unfortunately we are unable to do so. All inquiries can be sent to support@everythinghockey.org with information on the event and what you would like donated.
I want to receive my order quicker by expediting it, can we do that?
Unfortunately we only have one method of shipping which is regular time ground mail so the answer is no. However, if you add something about quick delivery in the shipping notes we will try to have your package prioritized to ship first. We ask you to please place your order at least 8-14 days before to receive them in time.
Can I get free shipping on my order if I spend over a certain amount?
If your order surpasses the amount advertised, you qualify for free shipping. Please enter the promo code provided at the checkout. The free shipping method will either ship via USPS or Canada Post with regular shipping time. Please remember that these shipping speeds are estimates and are not guaranteed.
Can I be an ambassador for Everything Hockey?
At the moment we are do not have an ambassador program. If we decide to create one in the future, we will post an announcement both on our website and on our social media platforms to look for recruitment.
Once your package is shipped, an email will be sent to the email address associated with the order notifying you that your package has shipped out. This email does not include a tracking number due to the way our system runs. If your package is being shipped to the United States or Canada, we can provide you with a tracking number. Feel free to contact us with your order number and we will provide you your tracking number.
All orders are shipped USPS First Class/Priority. Everything Hockey is NOT responsible for missing orders if they have been marked as "delivered" by USPS. If your order has delivered but you have not yet received it, check in with your local mail person or someone else in the house that may have picked it up.
Where do you guys ship to and what currency is your store in?
Everything Hockey ships to the United States and Canada. Our entire store is in USD (American Dollars).
Have you had any professional hockey players rep your clothing?
Yes we have! As of 2018, David Pastrnak, Torey Krug, Bo Horvat, Pascal Dupuis and Josh Bailey have worn our clothing!
How long does it take for my order to arrive after I order?
Purchased items will be shipped within 1-5 days after the order is placed unless there is a delay such as a back order or holiday. Please allow up to 2 weeks for your package to arrive. Our shipping times to Canada and the U.S are generally between 4-8 business days after shipped. If you have still not received your package after 4-8 business days after it ships (you will be sent an email) then please notify us and we will look into it for you. If you ordered an item that has "Pre-Order" in front of it, then that means the item will ship regardless of how many orders we receive, and will ship within the time it states on the product information.
What kind of payments do we accept?
Our site accepts PayPal, Visa, MasterCard, American Express and Discover Cards. If you receive an error while trying to use a card, it is because our site detects a security issue with the card due to recent frequent spending. In this case, we suggest you use another type of card or purchase using PayPal as it is the simplest form of payment.
Do you ship to P.O boxes in Canada and the U.S?
Yes we do ship to P.O boxes in both these countries.
Can Everything Hockey donate prizes to an event?
We receive dozens of requests every year inquiring for donations. As much as we would love to help out every event presented to us, unfortunately we are unable to do so. All inquiries can be sent to support@everythinghockey.org with information on the event and what you would like donated.
I want to receive my order quicker by expediting it, can we do that?
Unfortunately we only have one method of shipping which is regular time ground mail so the answer is no. However, if you add something about quick delivery in the shipping notes we will try to have your package prioritized to ship first. We ask you to please place your order at least 8-14 days before to receive them in time.
Can I get free shipping on my order if I spend over a certain amount?
If your order surpasses the amount advertised, you qualify for free shipping. Please enter the promo code provided at the checkout. The free shipping method will either ship via USPS or Canada Post with regular shipping time. Please remember that these shipping speeds are estimates and are not guaranteed.
Can I be an ambassador for Everything Hockey?
At the moment we are do not have an ambassador program. If we decide to create one in the future, we will post an announcement both on our website and on our social media platforms to look for recruitment.