QUESTIONS ABOUT ORDERING
How can I track my order? How long will shipping take?
All packages will generally ship out within 1-5 days after the order is placed unless we receive a delay, back order or there is a national holiday. U.S orders are shipped via USPS and Canadian orders are shipped via Canada Post mail. Once you receive a shipping email, you are able to track your order online with a tracking link we provide to you. Orders typically take 2-5 business days to arrive once shipped as we use Priority and First Class mailing options. Information upon Christmas ordering deadlines will be posted on our social media as the holiday comes closer.
Where do you guys ship to and what currency is your store in?
Everything Hockey ships to the United States and Canada. Our entire store is marked as USD (American Dollars).
What kind of payments do we accept?
Our site accepts PayPal, Visa, MasterCard, American Express and Discover Cards and some debit cards. If you receive an error while trying to use a card, it is because our site detects a security issue with the card due to recent frequent spending. In this case, we suggest you use another type of card or purchase using PayPal.
Do you ship to P.O boxes in Canada and the U.S?
Yes we do ship to P.O boxes in both these countries.
I want to receive my order quicker by expediting it, can we do that?
Unfortunately we only have one method of shipping which is regular time ground mail so the answer is no. However, if you add something about quick delivery in the shipping notes we will try to have your package prioritized to ship first when we send out orders biweekly.
Can I get free shipping on my order if I spend over a certain amount?
Free shipping codes can sometimes be found on our social media accounts! If your order surpasses the amount advertised, you qualify for free shipping. Please enter the promo code provided at the checkout. The free shipping method will either ship via USPS or Canada Post with regular shipping time. Please remember that these shipping speeds are estimates and are not guaranteed.
QUESTIONS ABOUT OUR COMPANY
Have you had any professional hockey players rep your clothing?
Yes we have! As of 2019 we have had some pretty cool guys wearing our clothing such as David Pastrnak and Bo Horvat.
Can I be an ambassador for Everything Hockey?
At the moment we are do not have an ambassador program. If we decide to create one in the future, we will post an announcement both on our website and on our social media platforms to recruit.
Does Everything Hockey hire models?
We typically recruit models once a season via our Twitter and Instagram accounts. Be on the look out for the recruitment form. Although we would to have as many people on our modelling team as possible, we accept about 5-10 applicants per seasonal recruitment.
QUESTIONS ABOUT DONATIONS
Can Everything Hockey donate prizes to an event?
We receive dozens of requests every year inquiring for donations. As much as we would love to help out every event presented to us, unfortunately we are unable to do so due to financial budgets. All inquiries can be sent to email@example.com with information on the event and what you wish to be donated.
What donations does Everything Hockey make?
We are committed to giving back to the hockey community that has provided us with such an excellent platform to spread our love for the game of hockey. Each year we give back to many charities/initiatives! More information on our recent donations can be viewed by clicking here.